Erratic forum performance.

Discussion in 'Help & Bug Reporting' started by Swami, Nov 16, 2016.

  1. Ms Southworth

    Ms Southworth Soap Chat Well-Known Member

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    On my laptop, I use either Explorer, Chrome, or Firefox. On my Ipad, I use Safari! And the problem with logging in has occured on all the browsers mentioned.

    It's funny, though, that the problem hasn't occured, since I wrote the message above on Friday! Maybe getting annoyed enough to say it out "loud" for all of you to hear was what did it? ;)
     
  2. Angela Channing

    Angela Channing Soap Chat Star SCBB 2017 Finalist 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat

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    Is it just me or is there a general problem with quoting another post? I'm using Edge browser. To illustrate, I tried to quote the post above (note the area highlighted to indicate that I have clicked on "quote") and I get this error:

    [​IMG]
     
  3. Ome

    Ome Admin

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    This happens to me sometimes too. Here's hoping whatever problem you had has now resolved itself.

    I've never seen that pop-up.


    The quote button you speak of is used for when you want to quote the whole post and include this quoted post with another post in the same thread. If I hit that quote button, it just acknowledges that I have that particular post on multi-quote.



    When you generally quote a post, do you know highlight the text with your cursor and then get a reply box pup-up?
     
  4. Angela Channing

    Angela Channing Soap Chat Star SCBB 2017 Finalist 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat

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    "When you generally quote a post, do you know highlight the text with your cursor and then get a reply box pup-up?"

    Yes, I usually use that if I'm responding to a specific point made in another post but recently I'm getting the same error message.
     
  5. Ome

    Ome Admin

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    I've seen no reports of anything regarding this on the CP. If it's happening every time you quote, it would be interesting to see if you could test it out on Chrome.
     
  6. Angela Channing

    Angela Channing Soap Chat Star SCBB 2017 Finalist 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat

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    "If it's happening every time you quote, it would be interesting to see if you could test it out on Chrome."

    I don't have the problem with Chrome, just Microsoft Edge.
     
  7. Sarah

    Sarah Super Moderator 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat

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    The site was down this morning when I logged in - I tried for about 10 minutes until it came back. Just said server error.
     
  8. Miss Texas 1967

    Miss Texas 1967 Soap Chat Active Member

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    The site has been down for me for the past 3 or 4 hours and when I checked http://www.isitdownrightnow.com/ it said it was down for everyone. It just had some error message which was one line of text on a white background, I can't remember what it said, something generic.
     
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  9. Sarah

    Sarah Super Moderator 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat

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    I couldn't get on at all this morning from 0900-lunchtime.
     
  10. Miss Texas 1967

    Miss Texas 1967 Soap Chat Active Member

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    Same, for hours last night it wasn't working for me.
    I took a screenshot:

    [​IMG]
     
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  11. Presea

    Presea Soap Chat Well-Known Member

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    Since I think that I might be on a different time zone than most of the other posters, I think that I don't usually have problems logging in because I am usually asleep when this happens. But I have seen that error message before. But more than that, what usually happens on the rare times I have problems with this site is that that blue circle thingy that shows up on computers will just keep revolving forever instead of just letting me into the site or onto a different page of it. And I know it is not just my computer or browser because whenever I test out other sites besides Soap Chat after this happens, I am able to get on them without any problems. Perhaps the log-in difficulties at certain times of the day are when the site is running maintenance activities or something?
     
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  12. Miss Texas 1967

    Miss Texas 1967 Soap Chat Active Member

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    Another error message

    [​IMG]
     
  13. Sarah

    Sarah Super Moderator 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat

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    It happened again yesterday afternoon briefly.
     
  14. Matthew Blaisdel

    Matthew Blaisdel Soap Chat Well-Known Member 10 Years on Soap Chat 5 Years on Soap Chat

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    Soapchat was down almost the whole night and is very shortly up now. Why must the owner chose the obviously worst hoster of the world?
     
  15. Willie Oleson

    Willie Oleson Struck by boogie lightning Winner of SC Big Brother 2017 5 Nomination Wins 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat The Bachelor 2016

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    It's difficult to get in sometimes.
     
  16. Barbara Fan

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    I woke up at 4 am UK time and was down for me - still down by time i left for work
     
  17. Presea

    Presea Soap Chat Well-Known Member

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    Last night, it was down from about 8 something PM my time, and I finally gave up on checking after about 11 PM. It kept telling me that something was possibly wrong with my internet connection or something, even though I was able to go anywhere else I wanted online just fine.
     
  18. Ms Southworth

    Ms Southworth Soap Chat Well-Known Member

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    Yet another long period of down-time! :frustration:

    Soapchat's server must have been down for approx. 20 hours straight! :bang:

    Will anyone from administration please care to explain? :hair:
     
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  19. Miss Texas 1967

    Miss Texas 1967 Soap Chat Active Member

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    ^^Yep I've been trying to get on all day, no luck.
     
  20. Willie Oleson

    Willie Oleson Struck by boogie lightning Winner of SC Big Brother 2017 5 Nomination Wins 15 Years on Soap Chat 10 Years on Soap Chat 5 Years on Soap Chat The Bachelor 2016

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    We're back!!!!:jolly:
     
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