That was Pauline's tragedy. She wanted to be Lou, i.e., the matriarch of a big family, but times (and soap) had changed and she either drove her family away by trying to control then or they died. Re-watching the show from the beginning and knowing how Pauline will end up, her character becomes really fascinating and, as I say, tragic. And Wendy Richard was a much better actress than I ever gave her credit for. She's was quite fearless in playing the truth of Pauline; she never worried about trying to make the audience like her. Interestingly, the episode in which Pauline is buried is also the very one where Shirley Carter, a new breed of blonde battleaxe, first arrives in Walford. Shirley is everything Pauline would have despised -- a mother who abandoned her kids, a drunk, promiscuous and feckless -- but the brilliant irony is that Shirley then ended up with everything Pauline wanted: at the head of a family surrounded by kids and grandkids. Bizarrely, Shirley became the new Lou. But the only way Grant and Phil could then reconcile was to pin the blame for the affair entirely on Sharon, which wasn't very just. Well, I think it was a deliberate decision to show that Grant had changed, but the actor wasn't able to pull it off convincingly. When they brought David Wicks back, he was too was more enlightened and in touch with his feelings, but that development was much more believable.